Difference between revisions of "Clearing Your Cache or Temporary Internet Files"

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(Created page with "'''Internet Explorer 8 or 9:''' #Click ''Tools''; select ''Internet Options''. #In the General tab, under Browsing history, click the ''Delete'' button. #Deselect ''Preserv...")
 
 
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'''Internet Explorer 8 or 9:'''
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'''Edge:'''
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#Click ''Tools''; select ''Internet Options''.  
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#Press ''Control (Ctrl), Shift, Delete (Del)'' on your keyboard.
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#In the General tab, under Browsing history, click the ''Delete'' button.
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#Select ''All time'' from the Time range drop-down list.
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#Deselect ''Preserve Favorites website data''. Ensure the boxes are checked for ''Temporary Internet files'', ''Cookies'', ''Form data'', and ''Passwords''.
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#Check ''Browsing history''.
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#Click ''Delete''.  
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#Check ''Download history''.
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#Check ''Cookies and other site data''.
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#Check ''Cached images and files''.
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#Click ''Clear now''.  
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#Close your browser down completely. ''Click on the"X"''
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#Re-open your browser and try your action again.  
  
 
'''Firefox:'''  
 
'''Firefox:'''  
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#Click on the Settings gear. An Options box will pop-up.  
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#Click ''Open Menu'' (three horizontal lines on the right side of the toolbar).  
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#Click on the Privacy tab.
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#Click ''Options''.  
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#Under History, click the link to ''clear your recent history''.
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#Click ''Privacy & Security''.
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#Change the ''Time range to clear:'' to ''Everything''.  
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#Under ''Privacy & Security'', click ''Clear Data''.
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#Ensure ''Browsing & Download History'', ''Form & Search History'', ''Cookies'', and ''Cache'' are checked.  
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#Ensure ''Cookies and Site Data'', and ''Cached Web Content'', are checked.  
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#Click the ''Clear Now'' button.  
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#Click the ''Clear''.
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#Close your browser down completely. ''Click on the"X"''
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#Re-open your browser and try your action again.  
  
 
'''Chrome:'''  
 
'''Chrome:'''  
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#Click the Chrome menu on the browser toolbar.
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#Click the Chrome menu on the browser toolbar (three vertical dots on the right side of the toolbar).
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#Select Tools.
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#Click ''More Tools''.
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#Select Clear browsing data.
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#Click ''Clear browsing data''.
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#In the dialog that appears, select the checkboxes for the types of information that you want to remove. Make sure ''Clear browsing history'', ''Clear download history'', ''Delete cookies and other site and plug-in data'', and ''Empty the cache'' boxes are checked.  
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#In the dialog that appears, select the check-boxes for the types of information that you want to remove. Make sure ''Browsing history'', ''Download history'', ''Cookies and other site and plugin data'', and ''Cached images and files'' boxes are checked.  
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#Use the menu at the top to select the amount of data that you want to delete. Select ''beginning of time'' to delete everything.
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#Use the drop-down list at the top to select the amount of data that you want to delete. Select ''beginning of time'' to delete everything.
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#Click Clear browsing data.
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#Click ''Clear Browsing Data''.
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#Close your browser down completely. ''Click on the"X"''
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#Re-open your browser and try your action again.  
  
 
'''Safari:'''  
 
'''Safari:'''  
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#Click ''Safari'' on the toolbar.  
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#Click ''History'' on the top menu bar.
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#Click ''Preferences''.
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#Click ''Clear History'' button.
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#Click on the Privacy Tab in the menu along the top of the settings popup window.  
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#Choose ''All History'' from the drop-down.
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#Click the ''Remove All Website Data'' button.
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#Click ''Clear History''.
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#Click ''Remove Now''.
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#Close your browser down completely. ''Click on the"X"''
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#Re-open your browser and try your action again.  
  
 
If the browser you are using is not identified on this page, please search for "Clearing my cache" on your browser help page or search the internet to find browser-specific instructions.
 
If the browser you are using is not identified on this page, please search for "Clearing my cache" on your browser help page or search the internet to find browser-specific instructions.

Latest revision as of 19:27, 6 June 2023

Edge:

  1. Press Control (Ctrl), Shift, Delete (Del) on your keyboard.
  2. Select All time from the Time range drop-down list.
  3. Check Browsing history.
  4. Check Download history.
  5. Check Cookies and other site data.
  6. Check Cached images and files.
  7. Click Clear now.
  8. Close your browser down completely. Click on the"X"
  9. Re-open your browser and try your action again.

Firefox:

  1. Click Open Menu (three horizontal lines on the right side of the toolbar).
  2. Click Options.
  3. Click Privacy & Security.
  4. Under Privacy & Security, click Clear Data.
  5. Ensure Cookies and Site Data, and Cached Web Content, are checked.
  6. Click the Clear.
  7. Close your browser down completely. Click on the"X"
  8. Re-open your browser and try your action again.

Chrome:

  1. Click the Chrome menu on the browser toolbar (three vertical dots on the right side of the toolbar).
  2. Click More Tools.
  3. Click Clear browsing data.
  4. In the dialog that appears, select the check-boxes for the types of information that you want to remove. Make sure Browsing history, Download history, Cookies and other site and plugin data, and Cached images and files boxes are checked.
  5. Use the drop-down list at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear Browsing Data.
  7. Close your browser down completely. Click on the"X"
  8. Re-open your browser and try your action again.

Safari:

  1. Click History on the top menu bar.
  2. Click Clear History button.
  3. Choose All History from the drop-down.
  4. Click Clear History.
  5. Close your browser down completely. Click on the"X"
  6. Re-open your browser and try your action again.

If the browser you are using is not identified on this page, please search for "Clearing my cache" on your browser help page or search the internet to find browser-specific instructions.

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