Cancelling an incomplete request

To cancel an incomplete request:

1. Open a request.
2. Click Request Information.
3. Select Request Cancelled from the Status drop-down list. For additional information, see: Request Information.

    

   

    

4. Select the Request Cancel Reason from the drop-down list.
5. Click Cancel Request.
6. The confirmation message “Are you sure you want to change the Request status?” displays.
7. Click Cancel Request.