Reactivating a retired user record

To reactivate a retired user record:

1. Click Admin on the Dashboard.
2. Click the Manage Users link to open the User Admin tab.
3. Place a check in the Show Retired Users box.
4. Click the Email Address link of the retired user to be reactivated.
5. Click the Reactivate button. The following confirmation message displays: “Are you sure you want to reactivate this retired account? The user will be able to access the system.”

    

   

    

6. Click Reactivate.

Note: When a user record is reactivated, the system will send an email to the reactivated user as a notice to access the system.