Submitting a help ticket after checking online help

To submit a help ticket after checking online help:

1. Click the Help Center drop-down list.
2. Click Submit a Help Ticket from the drop-down list.

    

   

    

3. If applicable, modify the Email address in the ticket.
4. Select the most appropriate description from the Subject drop-down list.

    

   

    

5. Enter your question or problem in the narrative box and include as much detailed information as possible.
6. Click Submit.