Training

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USA Staffing Training Catalog for Customer Agencies

The information in the catalog describes how the USA Staffing Program Office can support your agency’s implementation and ongoing use of USA Staffing through training. Included are descriptions of the training services offered as part of your USA Staffing license fee.

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  Online Training


The USA Staffing online training modules are designed to provide your users "just in time" learning. The modules are broken out by each area of the system. Each self-paced training module is available 24/7 and your users may re-take courses at any time. Follow the instructions in the USA Staffing Online Training Registration Instructions (January 2025) document.

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  Training Exercises


Each course includes Resources/Tools and Tips as well as Knowledge Checks to test learning. Practice exercises are provided for each course and can be completed in the USA Staffing Training Environment.


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  USA Staffing Training

Live USA Staffing training classes are available for new USA Staffing users only. These trainings are intended to cover basic system functionality. Sessions will not include agency-specific business processes. Training sessions fill up fast; the dates listed below may or may not have availability. For additional information on training availability or to enroll users, please contact your Account Manager.

Staffing and Onboarding

The Staffing and Onboarding training will walk users through the USA Staffing system from Request through EOD. Please note that users must complete the 8 online training modules prior to being registered for this training.

  • March 10 - 14, 2025
  • April 7 - 11, 2025
Onboarding Only

The Onboarding Only training is intended for users creating new hire records and assigning tasks and workflows. It is not intended for onboarding users using the system in limited ways such as benefits and security users that are only reviewing and signing documents. This training covers basic onboarding system functionality including: assigning tasks and workflows, sending tentative and final job offers, completing questionnaires, reviewing and approving forms, and transmitting to eOPF. Please note that users must complete the New Hire online training module prior to being registered for this training.

  • March 18, 2025
  • May 20, 2025
  • July 29, 2025

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   Cognos Reporting User Training

Reporting user training is held virtually and is for either new Consumer users or new Report Authors (depending on the training).

Cognos Consumer Training

For Consumer users, this course will provide a background on how to successfully navigate Cognos to run reports from USA Staffing. This training is an online, self-paced training and is approximately 4 hours long. No pre-registration is required to complete this training. The training is available on the USA Staffing Online Course Portal at: https://usastaffing.usalearning.gov/login/index.php Follow the instructions in the Accessing the Virtual Cognos Consumer Training document.

Cognos Report Author Training

For users with Cognos Report Author permissions, this course will provide a background on how to successfully use Cognos to create custom reports and modify existing standard reports. The training is an online, self-paced training and is approximately 6 hours long. No pre-registration is required to complete this training. The training is available on the USA Staffing Online Course Portal at https://usastaffing.usalearning.gov/login/index.php. Follow the instructions in the Accessing the Virtual Cognos Author Training document.

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   Power BI Reporting User Training

Reporting user training is held virtually and is for either new Consumer users or new Report Authors (depending on the training).

Power BI Consumer Training

For Consumer users, this course will provide a background on Power BI concepts, navigating the Power BI Service, setting up report subscriptions, exporting data from reports, and how to use both paginated and interactive reports. This training is an online, instructor-led training and is approximately 2 hours long. Registration is required for this training via USA Staffing Account Managers and is completed on a first come, first served basis. Additionally, users must have verified the ability to access USA Staffing Power BI prior to the training to minimize time spent troubleshooting access issues during the training.

  • March 12, 2025
  • March 26, 2025
  • April 9, 2025
  • April 23, 2025
Power BI Author Training: Self-Paced

For Power BI report authors, this training sets the stage for instructor-led Power BI author training by introducing users to the powerful new features of Power BI. The full self-paced training series will include 4 modules, aimed at providing Authors with the expertise needed to effectively create, manage, and share reports in Power BI, and empowering users to work more efficiently and with greater flexibility. Modules 1 and 2 are pre-requisites to registration and participation in the instructor-led Power BI Author Training. No pre-registration is required to complete the self-paced training modules. The modules are available on the USA Staffing Online Course Portal at USA Staffing Login]. Follow the instructions in the Accessing the Virtual Power BI Author Training document.

  • Module 1 – Power BI Authoring: Concepts and Architecture: Understand the core concepts and structure of Power BI to navigate the platform effectively, avoid common pitfalls, and create better, more shareable reports. (15 – 20 minutes to complete.)
  • Module 2 – Power BI Authoring: Paginated Report Editor Basics: Quickly create and customize paginated reports in the Power BI Service Report Builder, enabling you to adjust without needing advanced tools or skills. (15 – 20 minutes to complete.)
  • (Pending Release) Module 3 – Power BI Authoring: Report Builder Basics: Gain the skills to design and customize more complex paginated reports, improving your ability to meet advanced reporting requirements.
  • (Pending Release) Module 4 – Power BI Authoring: Desktop Basics: Learn to build interactive reports and dashboards that turn data into meaningful insights, helping you engage stakeholders with dynamic visualizations.
Power BI Author Training: Instructor-Led

For Power BI report authors, this training will provide a background on how to successfully use Power BI in the online service, Report Builder app, and Power BI Desktop app to create custom reports and modify existing standard reports. This training is an online, instructor-led training hosted on the first and third Wednesday of each month from 1:00 to 3:00 PM ET. Registration is required for this training via USA Staffing Account Managers and is completed on a first come, first served basis. Prior to registration, users must have completed Power BI Consumer Training and Modules 1 and 2 of the self-paced Power BI Author Training on the USA Staffing Online Course Portal.

  • March 19, 2025
  • April 2, 2025
  • April 16, 2025
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   Reporting Forum
Reporting Consumer Forum

These forums provide report consumers with the opportunity to ask outstanding questions, develop a deeper understanding of the business intelligence tools (Power BI and Cognos) as used to access and run existing reports, and request demonstrations of consumer functionality. These forums are 1 hour long and will take place at 11:00 AM ET on the third Thursday of each month. The agenda for the forums is determined by the participants. We may come to the forum with a new tip to share, but the main purpose is to respond to questions and requests for demonstrations. No registration is required to participate in the forums, however participants with questions about Cognos should have already completed Cognos Consumer Training (virtual or instructor-led) prior to attending.

Questions or requests for demonstrations may be sent to USAStaffingData@opm.gov. If/when submitting a question/request, please send it no later than two days prior to the forum.

Previously asked questions (as well as our responses) can be reviewed in the Consumer Forum Q and A document on the Training & Resource Material page on the USA Staffing Data Resource Center.

Reporting Author Forum

The USA Staffing Program Office conducts a virtual forum so report authors can meet with our data team to ask questions about report-building techniques in Cognos and Power BI. These hour-long forums are hosted on the first Thursday of each month at 11:00 AM ET. Registration is not required. Meeting information, including the link to log in to the forum, is sent 1-2 weeks in advance of each forum to all individuals that meet one or more of the following criteria:

  1. have report author permissions in the Production environment of USA Staffing Cognos;
  2. have a Pro license in the Production environment of USA Staffing Power BI; and/or
  3. have completed Power BI Report Author Training (virtual or instructor-led).

Questions may be sent to USAStaffingData@opm.gov in advance of the forum.

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