Reasonable Accommodations for USA Hire
Applicants requesting a reasonable accommodation for the USA Hire Assessments should follow the guidance provided below and in the Job Announcement.
Overview
In accordance with the Rehabilitation Act of 1973, as amended, Federal agencies must provide reasonable accommodations to applicants with disabilities when appropriate. This page only explains the process for requesting a reasonable accommodation for the USA Hire Assessments. You will also find instructions for submitting the documents required for making a request. Reasonable accommodation requests must be made prior to beginning the USA Hire Assessments.
Note: Applicants who may need an accommodation for any other part of the application and hiring process other than the USA Hire Assessments should contact the Point of Contact(s) listed in the Job Announcement.
Resources
Determining if Reasonable Accommodation is Required
| Reasonable accommodations for the USA Hire Assessments are modifications to the online testing process that may be provided to qualified individuals with disabilities as provided for in the Rehabilitation Act of 1973, as amended. Applicants who request a reasonable accommodation will have their request reviewed on a case-by-case basis. Requests that are determined to be warranted and reasonable for the required Assessment(s) will be considered for approval. |
| Examples of the types of assessments that may be administered can be found here. Please review these questions and their accompanying instructions carefully. If your disability affects your performance with these types of questions, then please submit a request for a reasonable accommodation. If you still have questions about the process, please contact the USA Hire Reasonable Accommodations Team by submitting a help desk ticket.
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Requesting a Reasonable Accommodation
We have updated and moved our Online Help content.
Please see our new page: Reasonable Accommodation Information
Removing My Accommodation Request
We have updated and moved our Online Help content.
Please see our new page: Removing my accommodation request
Issues Not Covered Above
The U.S. Office of Personnel Management (OPM) USA Hire Help Desk is available for individuals seeking technical USA Hire assistance with accessing or completing USA Hire Assessments. Technical assistance is available Monday through Friday 7 AM to 7 PM EST. The Help Desk is closed on weekends and Federal holidays.
A USA Hire Help Desk Ticket can be submitted here: https://apply.usastaffing.gov/HelpTicket