Applicant

The Application online help system contains information about how to navigate the application process. The Application online help is context-sensitive. When you click the Help Center link in the application area, the online help will open on the specific topic matching the application page and provide you a method to submit a help ticket for further assistance. For instructions, click the links below or use the Search feature located on the top right of this page to find a specific topic or task. The help topics below are organized in the general order you typically follow within the system when applying for a job.

• Browser Compatibility
• Clearing Your Cache or Temporary Internet Files
• Application Navigation
• Application Welcome Page
  • Error Page
• Personal Security Information
  • Completing the personal security information

Completing the Online Application Process

• Biographic Information
  • Updating your biographic information
• Eligibilities
• Preferences
• Assessment
  • USA Hire Assessments
• Documents
• Response controlled required documents
  • Attaching documents to your application
  • Submitting a paper supporting document
  • Uploading documents to your application
  • Viewing documents attached to your application

Submitting Your Online Application

• Review & Submit
  • Submitting your application
  • Confirmation of your application submission
  • Updating an application that has not been submitted
  • Updating your submitted application package for an open announcement
• Application Status
  • Reviewing your application status
  • Viewing your submitted application package
  • Printing your submitted application package
  • Viewing agency notifications

For additional help, see Submitting a help ticket after checking online help.