Create User

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The Create User page is where you create new users. Human Resources users, Hiring Manager users, and Onboarding users may have one, two, or all three user types assigned to a single account. To access this page, click Admin on the Dashboard, the Admin Home tab displays, click the Manage Users link in the Users & Permissions section and click Create User.

create user tab

The User Information section allows you to enter information specific to the user record. The following elements are displayed:

  • Email Address. This is the email address entered to create the user record. The email address is the userid. Please submit a help desk ticket via Footprints to modify a current user email address.
  • User Types. This drop-down will display the user type(s) associated with the user record. Hiring Manager, Human Resources, and Onboarding users may have one, two, or all three user types assigned to a single account. Each user will log into one user type but may switch between user types. Applicant Flow Data Only and Reports Only cannot be assigned other user types. For instructions, see Switching between user types.
  • Position Title. This is the position title for the user. This information is used to populate the user’s position title of onboarding forms that the user electronically signs.
  • First Name. This is the first name of the user.
  • Middle Initial. This is the middle initial of the user. This field is optional.
  • Last Name. This is the last name of the user.
  • Address 1. This is the address for the user.
  • Address 2. This is the address for the user. This field is optional.
  • Address 3. This is the address for the user. This field is optional.
  • City. This is the city where the user resides.
  • State. This is the state where the user resides.
  • Zip Code. This is the zip code for the user.
  • Country. This is the country where the user resides.
  • Phone Number. This is the work phone number for the user.
  • Fax Number. This is the work fax number for the user. This field is optional.
  • Pay Plan. This is the pay plan associated with the user.
  • Grade. This is the grade associated with the user.
  • Employee ID Number. This is an optional text field used to identify the employee. This field allows agencies to compare lists of USA Staffing users with lists of current employees to ensure system access has been removed for any employee no longer in service with that agency.

The Account Details section is where information regarding the account creation and last login are displayed. The following elements are displayed:

  • Date Account Created. This is the date the user account was created.
  • Date of Last Login. This is the date the user last logged in.
  • Applicant Flow Data Access. This toggle will grant the user access to Applicant Flow Data.
  • Service Account (Bot). This toggle on indicates the record is a bot. For additional information, see Creating a Service Account (Bot).

The Permissions section allows you to add and review permissions assigned to a user. A user must be assigned a user type, office/customer, and permission profile in order to be created. The number to the right indicates the number of permissions assigned to a user. You can sort any of the columns in this table in ascending or descending order. The following elements are displayed:

  • Add/Modify Permission. This button allows you to add or change a permission to a user record.
  • Gray Box. This box allows you to assign, change or delete an office(s), customer(s) or permission(s) for one or more records associated with the user.
  • User Type. This column displays the type of user that is assigned to that permission profile. For additional information, see Creating a user record.
  • Customer/Office. This is the customer (Hiring Manager) or office (Human Resources or Onboarding) assigned depending on the user type.
  • Permission Profile. This column displays the permission profile type and indicates if a profile contains a paid function.
  • Primary Office. A check in this box designates that is the primary office for a user assigned to multiple offices. Each Human Resources user type record must have a primary office assigned.
  • Remove Selected. This button will display when a check is placed in the Gray box next a permission(s).
  • Assign Profile to Selected. This drop-down list allows you to assign a permission profile to a user for one or more customers or offices.
  • Retire. This button allows you to retire a user record. Individual user records are not permanently deleted if the user is associated with any vacancies, assessments, or certificates previously issued. For instructions, see Retiring a user record.

For additional information, see:

Note: All user accounts must have either a .gov or .mil email address tied to a specific individual agency employee or contractor – group email addresses may not be used for USA Staffing accounts. As a security precaution, .com, .net, and .org email addresses may not be used for USA Staffing accounts.