Help by Task

Resetting your USA Staffing password Registering your Smartcard Performing a basic search Performing an advanced search Viewing user alerts Reviewing your permissions

Switching between user types Switching between tenants Opening a tab Closing a tab Modifying text screen size Using Online Help Clearing your cache or temporary internet files

Submitting a help ticket after checking online help Submitting a help ticket when you cannot log in Switching between vacancies or requests Adding an external note Adding an internal note

Replying to a note Deleting a note Viewing notes Viewing history Filtering a document by document name

Staffing	Admin	Classification and Reports
Dashboard Increasing/decreasing tasks, requests and vacancies displayed on the dashboard Creating a request Updating a task from the dashboard Filtering vacancies Welcome Adding a tile to the welcome tab Deleting a tile from the welcome tab Customizing welcome tiles Tasks Filtering tasks Designating a task as a favorite Sorting tasks Opening a task Opening a task overview Changing the status of a task Changing the task owner Mass changing tasks Request Request Tasks Location Information Tasks Staffing Approach Tasks New Hire Request Tasks Interdisciplinary Tasks Wage Grade Tasks Vacancy Vacancy Tasks Case File Tasks Eligibilities Tasks Supporting Documents Tasks Settings Tasks Assessment Package Creating Assessment Tasks Job Analysis Tasks Assessment Plan Tasks Categories Tasks Assessment Plan Competencies Tasks Assessment Questionnaire Tasks Screen-Out Tasks Rating Criteria Tasks Announcement Announcement Information Tasks Announcement Location Tasks Announcement Questionnaire Tasks Announcement Text Tasks Choose Template Tasks Reviews Assessment Review Tasks Announcement Review Tasks Panel Review Tasks Applicant List Review Tasks Applicant Overview Overview Tasks Resolve Applicant Tasks Saved Lists Tasks Stored lists Tasks Create List Tasks Applicant Applicant Document Tasks Applicant Eligibilities Tasks Resolve Applicant Tasks Application Tasks Applicant Assessment Tasks Applicant Information Tasks Certificate Certificate Overview Tasks Certificate Tasks Applicant List Tasks New Hires New Hire Tasks Overview Tasks Assignments Tasks Manage Tasks Tasks Documents Tasks Forms Tasks Questionnaire Tasks	Users & Permissions General Contact Tasks User Record Tasks Permission Profile Tasks Maintenance Customer Tasks Tags Tasks Libraries Position Description Tasks Announcement Item Tasks Competency Network Tasks Eligibility Library Tasks Agency Form Tasks Templates Announcement Template Tasks Assessment Package Template Tasks Instructional Template Tasks Notification Template Tasks Workflow Manage Tasks Manage Workflows Tasks Default Settings Manage Announcement Default Tasks Manage Assessment Default Tasks Manage Vacancy Default Tasks Manage Review Default Settings Tasks Manage Applicant List Default Settings Tasks Manage New Hire Defaults Tasks	Classification Sorting position descriptions Filtering position descriptions Creating a position description Creating a supervisory position description Creating a federal wage system position description Copying a position description Editing a position description Adding an Authorization to a PD Publishing a position description Unpublishing a position description Uploading documents to a position description Deleting a document from a position description Deleting a position description from the position description library Archiving a position description Reactivating an archived position description To export position description to PDF format Linking position descriptions Cognos Accessing Cognos Generating a cognos report Running a cognos reports list Exporting a cognos report Saving a cognos report view Scheduling a cognos report Subscribing to a cognos report Running an incomplete applications report